UNLchat 4.x Design Update

We’re excited to announce a forthcoming design refresh to UNLchat. The functionality of the application currently remains unchanged, although we do have some user interface improvements we’d like to make in subsequent updates. If you have or questions or comments about the proposed visual changes, please comment below or contact a member of the WDN Shared Governance Board.

Chat widget window closed on dark background. Ready-to-chat status is indicated by white text on blue background.
‘Let’s chat’, window closed on dark background
Chat widget window open on dark background. User is prompted to answer, ‘How can we assist you?’
‘Let’s chat’, window open on dark background, ready for user input
Chat widget window open on dark background. After user answers ‘How can we assist you?’, optional fields appear to enter name and email address.
‘Let’s chat’, window open on dark background, user input in progress
Chat widget window open on dark background. User and operator have begun to chat.
‘Let’s chat’, window open on dark background, chat initiated
Chat widget window open on dark background. The chat session has ended and the user is prompted to enter an email address to receive a transcript of the converdation.
‘Let’s chat’, window open on dark background, chat conversation ended
Email widget window closed on dark background. When an operator is unavailable, email status is indicated by dark gray text on a light gray background.
‘Email us’, window closed on dark background
Email widget window open on dark background. User is prompted to send a comment or question.
‘Email us’, window open on dark background, ready for user input
Email widget window open on dark background. After user has commented, optional fields appear to enter name and email address.
‘Email us’, window open on dark background, user input in progress
Email widget window closed on light background.
‘Email us’, window closed on light background
Email widget window open on light background.
‘Email us’, window open on light background, ready for user input

Comments

mwolff6's photo

Looking good. 

Have there been any thoughts on a send button? I know most people will just press enter, but at the same time my brain is almost expecting there to be the little paper-airplane-send icon or something like that. (For example, on this one http://wdn.unl.edu/images/documentation/4x-chat/4x-chat--bg-dark-chat-open-3-min.png

s-mfairch4's photo

I think that a send button is a great idea, especially when on a touch device and on the transcript form.

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